Last updated: 12/09/2019
JenaTherapies.uk (“us”, “we”, or “our”) operates the JenaTherapies.uk website (the “Service”).
This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.
Information Collection And Use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:
- Email address
We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Links To Other Sites
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.
Compliance With Laws
We will disclose your Personal Information where required to do so by law or subpoena.
GDPR Ruling And Privacy
New GDPR ruling came into force on 25 /5/18
This is to ensure that all personal information collected by me needs to be with your full understanding. You also need to know what I will do with your information and how your information will be stored and for how long
Your name and personal information are needed in order that we can work together things like your address or phone number plus your full name, date of birth and GPs information (I ask for your Doctors Information in-case there are any health concerns). This information will not be kept together and will be anonymously coded where possible.
GDPR Privacy Points
- I keep brief notes of all our sessions which will be anonymised.
- I have regular supervision to ensure I am working ethically in accordance with the (BACP) ethical guidelines.
- I keep personal details in a separate locked cabinet from my notes. I only keep personal details until after my last supervision (after our sessions end). I then collate my notes onto an A4 sheet with just initials, dates of appointment and a few lines of our session. I shred my notes afterwards.
- I destroy the A4 sheet after 3-6 years. This is a statutory requirement.
You have a right to ask to see what notes I keep about you at any time.
Links For Further Support
Confidentiality and its limitations
All sessions are confidential, however, there are limitations to confidentiality which are
- If you disclose a safeguarding issue.
- If you disclose your intention to harm someone or are under threat of harm from another.
- If you are under investigation or your notes are subpoena by a court.
A discussion where possible will be had with you to let you know my intentions. Firstly I would speak with you where possible, I would then speak with my supervisor before any disclosures are made.